FREQUENTLY ASKED QUESTIONS

What Is BioGenetic Laboratories?

Here at BioGenetics, we believe your health and happiness matter most. BioGenetic Laboratories engineers weight-loss breakthrough products to help you achieve your weight-loss goals and ultimately help you feel lighter, healthier, and more confident. You have our promise to be there every step of the way during your weight-loss journey.

How Do I Know Which Diet Pill Is Right for Me?

Each of our products is backed by sound scientific research to help you decide which pill is ultimately right for you. While each of our products aids in faster weight loss than diet and exercise alone, each product aims to help you lose weight in a different way. Whether you’d like to follow America’s #1 diet plan with HCG Activator™, cleanse and detoxify the body with African Mango Super Fruit Diet™, lose weight fast with Razberri Ketone-Slim™, reduce the appearance of belly fat with Belly Off™, or cut cravings and reduce appetite with gcbLEAN800™, we have the diet pill that’s right for you!

How Soon Can I Expect to See Results?

Although everyone is different, many people experience results from our products within the first week; however, each product follows an eight-week diet plan.

Are Your Products Safe?

Yes. Our formulas and protocols have been designed with you in mind. Recent clinical studies on each of our products have reported no harmful side effects.

Do I Have to Exercise and Diet to See Results?

Surprisingly, with the exception of hCG Activator™, recent clinical studies on each of our products were performed without requiring diet or exercise from participants. However, paired with our diet and exercise protocol (included free with each purchase), you can take your weight loss even further and expect to see optimal results.

Do Your Products Come With a Guarantee?

Yes. We are so sure the diet pill of your choice will work for you, and that you’ll be completely satisfied, we’ll refund every penny of your purchase price (when ordered direct—retailers have their own return policies). No hassles, we promise. This way, there’s virtually no risk to you, whatsoever, for at least trying it!

Do Your Products Come With a Diet Plan?

Yes. A scientifically designed diet plan is included free with every purchase.

Is it Safe to Buy Online?

Yes. Once you click on our purchase page, our site is encrypted and protected with up to a 256-bit Secure Sockets Layer encryption to keep your information completely safe and secure. If you prefer not to disclose your payment information online, you may call us to place an order at 1-888-752-6615, or email customerservice@biogeneticlabs.com, to place an order.

How Long Does Shipping Take?

All orders will be shipped the next day, Monday through Thursday, either by UPS, USPS, or FedEx. Orders placed on Friday, Saturday, or Sunday will be shipped on the following Monday. You will receive an email with a delivery confirmation number that will allow you to track your order. Orders usually take five to seven business days to be delivered.

Where Can I Find Customer Testimonials? And, How Do I Submit My Weight-Loss Testimonial?

You can find verified testimonials here. At any time, you can submit your weight-loss testimonial to us directly at customerservice@biogeneticlabs.com, or post your pictures on our online community page at www.facebook.com/BioGeneticLabs.

Where Are Your Products Manufactured?

Our products are manufactured and bottled in a certified-GMP (Good Manufacturing Practices) facility, in the U.S.A.

If I Have More Questions About Products, or the Diet Plan, Who Can I Contact?

You can contact us directly anytime you have questions. You may call us toll-free at 1-888-752-6615, or email info@biogeneticlabs.com. We’re glad to help you on your way to lose weight and feel great!

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These statements have not been evaluated by the FDA. The products on this site are not intended to diagnose, treat, cure, or prevent any disease.

California residents only: This product contains substances known to the state of California to cause cancer and birth defects or other reproductive harm.