Information Collection and Use
Personally Identifiable Information—In some areas of our website, we may request that you provide personal information, including your name, address, email address, telephone number, and any other information from which your identity is discernible. If you place an order through our website, we will ask you to provide credit or debit account information as well as your contact and billing information.
Sharing Personal Information
We may disclose personal information to contractors or service providers that help us provide or deliver products to you. For example, we may disclose your billing information to payment processors to process fee payments or other financial transactions; we may disclose your shipping address to fulfillment and shipping contractors to deliver a product to you; and, and we may disclose your email address to email fulfillment contractors to send you emails from us. We may also share your personal information with other reputable organizations for their marketing purposes.
We may disclose personal information if required to do so by law or to comply with valid legal process (such as a search warrant, subpoena or court order), to protect the company's rights or property (including without limitation in the event of a transfer of control of company or substantially all of its assets), or during emergencies when safety is at risk.
Non-Personally Identifiable Information
We may collect non-personally identifiable information about your computer and navigation patterns. When you visit our websites, our systems may automatically note your Internet Protocol (IP) address, your computer's operating system, the browser you use for Internet access, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our websites, and the number of visitors to each page of our websites.
We may use non-personally identifiable information to determine which pages you visit, and in what order your visit them, in order to help us improve our websites. We may also use non-personally identifiable information in aggregate form for system maintenance and to better understand how our visitors use our websites and services so we can make them better. We may share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
Our websites are intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes the child has provided us with personally identifiable information, the parent or guardian of that child should contact us if they want this information deleted from our files. If we otherwise obtain knowledge we have personally identifiable information about a child under 13 in our files, we will delete that information from our existing files, so it is not in retrievable form.
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss, and from unauthorized access, use, alteration, or disclosure. We use technology, controls, and restrictions on employee access to help safeguard your personal information. The credit card or debit card information or other account information that you input at the time of purchase is protected by Secure Socket Layer (SSL) technology for secure communications. If your browser does not support SSL, or if you do not want to send your credit card or debit card information via the web, please contact us.
Notwithstanding our data security procedures, no data transmission over the Internet or any wireless network can be guaranteed to be completely secure. As a result, while we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control, and we cannot absolutely guarantee the security, integrity, and privacy of any and all information exchanged between you and us through this website. We make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information.
Privacy Policies of Third Parties
We use "cookies" on our websites. Cookies are small pieces of information stored by your browser on your computer's hard drive used in website administration to record visitors' preferences and session information. Cookies do not contain any personally identifiable information. They are not used to run programs or deliver viruses to your computer. Most web browsers automatically accept cookies, but you can usually change your browser settings to choose the cookies you want to accept, or disable them altogether. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to use some features of our websites.
You can also send a letter to:
BioGenetic Laboratories Customer Care
15000 W. 6th Ave
Golden, CO 80401